We don’t hide behind auto-replies or bots.

If you’ve got a question — whether it’s about sizing, shipping, returns, or just want to make sure your hoodie’s gonna hit right — reach out. A real human from our crew will answer. Quick, straight-up, no runaround.

Hit us at: support@sweatscrew.com

We usually respond within 24 hours. Sometimes faster if we’re not in the middle of packing orders.

You trusted us with your money — we’ll always respect that.

We’re confident you’ll love your gear. But if it doesn’t feel right, no stress — send it back.

You’ve got 90 days to return anything, no questions asked. Just make sure it’s in its original condition — unworn, unwashed, and tags still on.

Here's how:

1. returns@sweatscrew.com with your order number and reason (just so we can keep improving).
   
2. We’ll send you the return instructions and address.
   
3. Ship it back — once we get it, we’ll refund you within 3–5 business days.
   

No hidden fees. No complicated forms. Just clean and easy — like everything else we do.

I didn’t start Sweats Crew to be just another brand. I built it because I was tired of paying 120+ for hoodies that felt average. Tired of “premium” meaning overpriced. Tired of streetwear losing its roots.

Sweats Crew is about getting back to what matters: real quality, real comfort, and real value. We design with intention. Heavy fabrics. Timeless fits. No gimmicks. No middlemen. Just everyday gear made right. Meant to be worn, lived in, and passed down.

This is for people who care more about how something feels than how loud it looks. For the ones who wear their clothes, not the other way around. For the crew.

- Vincenzo, Founder Sweats Crew